Privacy Policy

This policy explains what personal information Relevant Enterprises (“AirplaneGigs”, “we”) collects through airplanegigs.com and our apps, how we use and share it, and the choices you have.

1. What we collect

• Account: your name, email address, password (stored only as a salted hash) or passkey, roles, profile photo and home airport.
• Professional details: certificates, ratings, medical class, aircraft you own or fly, rates and availability.
• Home address (optional): encrypted; only the town is used, to measure distance when you have no home airport. It’s never shown to anyone.
• Phone number (optional): for text alerts you turn on, and for the masked contact relay after a booking.
• Messages and files: what you send in conversations, encrypted at rest under a key tied to your account.
• Jobs, applications, bookings, hangar and tie-down listings and requests, reviews and reports you create or receive.
• Payments: handled by our payment processor, Stripe; we receive limited details such as status and the last four digits, never full card numbers.
• Technical data: IP address, device and browser details and sign-in history, used for security. We don’t use advertising trackers.

2. How we use it

• To run the Service: matching, messaging, scheduling, bookings and notifications.
• To keep the Service safe by preventing fraud, enforcing our Terms and reviewing reports.
• To meet legal obligations, and to improve the Service using aggregated information.

3. Who sees what

• Other members see your public profile: name, photo, roles, home airport (or town), credentials, experience, rates and reviews. Never your email, phone number or street address.
• The people you work with see what you send them. Contact details are held back until a booking or hangar request between you is accepted; for bookings, the masked relay keeps your real number and address private.
• Service providers who process data for us: hosting, email and text messages, payments (Stripe) and maps. They may use it only to provide their service.
• Authorities where the law requires, or to protect someone’s safety.

We don’t sell your personal information or share it for cross-context behavioral advertising.

4. How long we keep it

For as long as your account is open, then for as long as the law requires us to keep legal, tax and safety records. When you delete your account we erase your personal data; encrypted messages and files you sent become unreadable because their key is destroyed.

5. Your choices and rights

• Edit your profile and notification settings at any time; turn off emails with one click from any email.
• Ask for a copy of your data, a correction or deletion by emailing support@airplanegigs.com. Depending on where you live (for example California), you may have additional rights; we won’t treat you differently for using them.

6. Security

Data is encrypted in transit and sensitive fields at rest; passwords are hashed and checked against known breaches; passkeys are supported; staff access is limited and logged.

7. Children

The Service is for people 18 and over. We don’t knowingly collect information from children.

8. Changes and contact

We’ll post changes here and tell you about material ones. Questions: support@airplanegigs.com. See also our Terms of Service.